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Craig Cortello
Craig Cortello is a 17 year veteran of the professional
services, manufacturing, and process industries with 11
years in professional sales and sales management. He
has secured business and negotiated Master Service
Agreements with Fortune 500 accounts. He has also
developed and presented corporate training programs
integrating sound business principles linked to specific
work challenges with music, role play, and team-building
activities to produce
entertaining, high-impact sessions acclaimed by
participants and managers alike.
He believes that establishing trust and credibility by
educating customers, giving them a greater understanding of
how a product or service provides value, and selling only
when the transaction is a "Win-Win" for both parties is the
only way to ensure loyal customers and long-term success.
He is also an accomplished musician and the founder of La
Dolce Vita Publishing Co. (ASCAP). He credits much of his
success in sales to creativity that was enriched through
exposure to and involvement in music and the arts.
Kim Cortello
Kim Cortello is an experienced industrial customer service
professional. She has handled logistics, pricing, delivery,
inventory, training, and contractual requirements for
demanding industrial accounts, and her dedication to client
satisfaction is impressive.
Kim has also developed and implemented standardized training
procedures for new customer service representatives,
establishing hubs for new business growth in the process.
Contact us for additional information on our areas of
expertise and for a qualifications package. |